Under the Hood Productions and The Anatomy of Hate
Returns Policy and Privacy Policy

Sales and Return Policy

All sales are final and non-refundable.

Should you receive a damaged item, please contact us at info@theanatomyofhate.com with details and request to return and exchange within 30 days of receipt of shipment.

If you do not receive your order within 10 days after notification of shipment, please contact us at service@theanatomyofhate.com so we may track the package.

Digital downloads: Should you experience a problem during download, please contact us at service@theanatomyofhate.com and we will email you a copy of the file.

Under the Hood Productions values our customers and subscribers. Your satisfaction is important to us. Should you need to report a defective or damaged product, please submit feedback to service@theanatomyofhate.com

Requests for screenings, director talk-backs, and discussion groups will be covered separately by contract, details contained within.

Privacy Policy:

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
 
The Information We Collect:
This notice applies to all information collected or submitted on the Anatomy of Hate website. On some pages, you can order products, make requests, and register to receive materials. Additionally, you can subscribe to newsletters to keep you informed on news and screenings pertaining to  the movie The Anatomy of Hate.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and upcoming events. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website. For example, we use Google Analytics to better understand how people come to find us on the Internet.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our shopping cart is secured via 1ShoppingCart and is guaranteed through their service.

You can unsubscribe from our Newsletters:
Simply click here and fill in your email address. If for some reason, you still receive a newsletter from us after filling out the unsubscribe form, contact us and we'll mend the situation immediately.


How To Contact Us
Should you have other questions or concerns about these privacy policies, send us an email at info@theanatomyofhate.com and someone will get back to you within 2 business days.